Information We Collect

We collect information from you when you register on our Website, place an order, subscribe to updates, or otherwise communicate with us.

When ordering or registering, you may be asked to provide:

Browsing our Website (Device Information)

You may browse certain parts of our Website without registering or providing personal information. When you browse, we automatically collect limited technical information about your device and how you use the Website. This may include your IP address, browser type, time zone, the pages and products you view, the website or search terms that referred you to us, and information about how you interact with the Website. We collect this through cookies, log files, and pixels/tags/web beacons, as described in the "Cookies" section below.

How We Use Your Information

Information collected from you may be used to:

Your personal information, whether public or private, will not be sold, exchanged, transferred, or provided to another company without your consent, except where necessary to deliver a product or service you have requested, operate our business, or comply with applicable law.

How We Protect Your Information

We implement appropriate security measures designed to maintain the safety of your personal information when you place an order or submit information through our Website.

• We use secure servers and appropriate technical safeguards.
• Sensitive payment information is transmitted using TLS/SSL encryption and processed through our authorised payment gateway, Razorpay.
• Payment information is accessible only to individuals and service providers authorised to access the relevant systems.
• Authorised parties are required to keep your information confidential and use it only for permitted purposes.
• After a transaction, complete payment-card information is not stored directly on our servers.

Cookies

Cookies are small files that a website or service provider transfers to your device through your web browser, subject to your browser settings. They allow websites and service providers to recognise your browser and remember certain information.

We may use cookies to:

• Remember and process products added to your shopping cart.
• Understand and save your preferences for future visits.
• Collect aggregate information about Website traffic and interactions.
• Improve future Website experiences, features, and tools.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website and your shopping experience.

Who We Share Information With

We do not sell or trade your personally identifiable information. We share information only as needed to run the store, in the following categories:

These providers may process certain personal data on our behalf and are required to keep it confidential and use it only for the purposes we authorise.

Our E-Commerce Platform (Shopify)

Our Website is hosted on Shopify, which provides the online platform that allows us to sell our products to you. Shopify processes certain personal data on our behalf to operate the store.

If you choose to register, log in, or pay using Shop, "Login with Shop," or Shop Pay, the account and payment data you provide through those features are collected and handled directly by Shopify as an independent data controller, under Shopify's own Consumer Privacy Policy, which you can read here: Shopify Consumer Privacy Policy .

We encourage you to review Shopify's Consumer Privacy Policy to understand how they handle data you provide through Shop services.

Payment Processing (Razorpay)

We use Razorpay as our payment gateway to process payments securely. When you make a payment, your payment and transaction details are collected and processed by Razorpay in accordance with Razorpay's own privacy policy, available here: Razorpay Privacy Policy .

We do not store your complete card or bank details on our servers; these are handled directly by Razorpay and its authorised partners.

Legal compliance

We may disclose information when we reasonably believe it is necessary to comply with applicable law, enforce our Website policies, or protect the rights, property, or safety of The Zayver, our customers, or others.

Advertising and analytics

Where we run analytics or social media advertising, these tools may process limited identifiers, such as hashed email addresses or cookie data, to measure performance and show relevant ads. You can manage many of these through your browser and ad-platform settings.

Behavioural Advertising

We may use your information to show you targeted advertisements or marketing communications we believe may interest you, on platforms such as Meta (Facebook/Instagram) and Google. These platforms use cookies and similar technologies to deliver relevant ads.

You can opt out of targeted advertising through the following:

• Meta (Facebook/Instagram): Meta Ad Settings
• Google: Google Ad Settings
• Digital Advertising Alliance: Opt-out Portal

If we use Google Analytics to understand how visitors use our Website, you can opt out here: Google Analytics Opt-out .

Please note that we do not change our data-collection practices in response to a "Do Not Track" signal from your browser.

International Data Transfers

Some of our service providers, such as our website platform, payment, or analytics partners, may store or process data on servers located outside India. Where this happens, we take reasonable steps to ensure your information continues to be protected in line with this Policy and applicable law.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, comply with legal, tax, and accounting obligations, and resolve any disputes. When data is no longer required, we delete or anonymise it.

Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data where it is no longer needed.
• Withdraw consent at any time, for example, by unsubscribing from marketing or contacting us. Withdrawing consent may limit our ability to provide certain services.
• Nominate another individual to exercise your rights on your behalf in the event of death or incapacity.
• Raise a grievance about how your data is handled (see "Grievance Officer" below).

To exercise any of these rights, please contact us using the details at the end of this Policy. We will respond within the timelines required under applicable law.

Children's Privacy

Our Website and products are intended for adults. We do not knowingly collect personal data from children under the age of 18 without verifiable consent from a parent or legal guardian. If you believe we have inadvertently collected such data, please contact us and we will take appropriate steps to delete it.

Marketing Communications

If you have opted in, we may send you offers, updates, and news by email or messaging services. You can opt out at any time using the unsubscribe link in our emails or by contacting us directly. You will still receive essential transactional messages, such as order and delivery updates.

Grievance Officer

For any questions, concerns, or requests relating to your personal data, or to exercise your rights, please contact our Grievance Officer:

Your Consent

By using our Website and providing information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. Any revised Privacy Policy will be posted on this page with an updated effective date. We recommend reviewing this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is collected and used, please contact us: